Warranty & Tracking
Track warranty status and requests
Enter your device information to check warranty or service request status at any time.
Request Tracking
Transparent, fast, and reliable
The tracking system lets you follow device status and service stages without an in-person visit. Enter the required information and view the status.
- Step-by-step process tracking
- Warranty duration and status information
- Access to device service history
FAQ
Learn more about warranty
Where do I get a tracking code?
When you submit a service request, a unique tracking code is issued for you to follow the status.
Where is the device serial number?
The serial number is usually printed on a label on the back of the POS terminal.
Is warranty supported for all devices?
Warranty coverage varies by device type and service terms — our specialists will guide you.
How long does processing take?
Processing time depends on the issue type and is trackable through the system at every stage.